Learn, Practice, and Improve with SAP C_C4H22_2411 Practice Test Questions

Why is the Sales Data API the preferred method for sending sales data to Smart Insight?

A. The columns can be sent in any order.

B. It provides support for custom columns.

C. The data is usable more quickly in the UI.

D. It provides real-time validation of the file.

What are some of the ways bounces can be caused? Note: There are 2 correct answers to this question.

A. A soft bounce can result from a recipient putting the sender on their personal spam list.

B. A soft bounce can result from a temporary server breakdown.

C. A hard bounce can result from an email rejected by the recipient's server firewall.

D. A hard bounce can result from an email address that does not exist.

Which of the following are valid methods to track revenue? Note: There are 2 correct answers to this question.

A. First Touch > Attribution window 365 days > Touchpoint Mobile Engage Push open

B. Last Touch > Attribution window 9 days > Touchpoint email click

C. First Touch > Attribution window 366 days > Touchpoint email open

D. First Touch > Attribution window 7 days > Touchpoint Web Channel click

You want reply mail to be sent to an external, monitored inbox on one of your own servers. How can you do this? Note: There are 2 correct answers to this question.

A. Configure the SAP Emarsys MX DNS record in your template footer to forward replies.

B. Configure the SAP Emarsys Reply Management feature to forward replies.

C. Configure the SAP Emarsys MX DNS record by adding your own server domain.

D. Configure the SAP Emarsys MX DNS record and create your own MX record in parallel.

For "Back in stock" programs, what values must be set to ensure that contacts are only notified if at least a specified quantity is available? Note: There are 2 correct answers to this question.

A. Back in stock threshold

B. Stock amount

C. Availability

D. Quantity

Below are some example use cases that you would like to implement in SAP Emarsys. Which options are using triggered email? Note: There are 3 correct answers to this question.

A. Send a confirmation email after a contact's purchase.

B. Send a marketing email on a contact's birthday.

C. Send a delivery status update email upon status change.

D. Send account details to registered contacts

E. Send a win-back email for defecting customers.

You want to build a comma-separated values (CSV) file and import it into SAP Emarsys. Which of the following rules apply? Note: There are 2 correct answers to this question.

A. UTF-8 4 byte characters are allowed.

B. Always use a period as the decimal separator.

C. Values are not case sensitive.

D. Imported files must have a newline control character in the first 265 KB.