Learn, Practice, and Improve with SAP C_FSM_2211 Practice Test Questions

What is SAP's approach to integrating SAP S/4HANA Service with SAP Field Service Management?

A. On-premise-based using the SAP CRM middleware

B. Cloud-based using SAP Cloud Platform Integration

C. On-premise-based using SAP Process Integration

D. Cloud-based using the FSM Cloud Connector

You want to create a new Smartform, which fields would you define? Choose the correct answer.

A. Description, Category, Revision, Tag

B. Name, Description, Category, Labels

C. Name, Description, Revision, Type

D. Description, Revision, Type, Tag

Which of these describe the purpose of the Reserved Material feature? Note: There are 2 correct answers to this question.

A. Defining which material the customer needs to purchase before the technician can start the work

B. Booking material for a specific service call and defined location

C. Organizing spare parts to be taken to the physical location of the job

D. Reserving material that has already been used for previous services

How can you filter equipment records in the Master Data module? Note: There are 2 correct answers to this question.

A. By group

B. By skill

C. By territory

D. By type

You are an administrator responsible for maintaining settings at account and company level. Which of the following settings do you maintain at company level? Note: There are 2 correct answers to this question.

A. Password policy

B. Screen configurations

C. Business rules

D. User groups

In the overview of Smartform Templates, which fields can be used for both Sorting and Filtering? Note: There are 2 correct answers to this question.

A. Description

B. State

C. Revision

D. Language

What are some functionalities of the SAP Field Service Management solution? Note: There are 2 correct answers to this question.

A. Service level agreement

B. Ticket routing rules

C. Customer self-service

D. Automated scheduling