Learn, Practice, and Improve with SAP C_FSM_2211 Practice Test Questions

What objects can you create/update in MDM module? Note: There are 3 correct answers to this question.

A. Service Call

B. Service Contract

C. Equipment

D. Activity

E. Business Partner

What are the benefits of using activity feedback? Note: There are 2 correct answers to this question.

A. Assist technicians to record time and materials.

B. Assist technicians to capture resolutions.

C. Generate QA reports with the captured data.

D. Generate checklist reports for the customer.

What object corresponds to the service call in ERP? Choose the correct answer

A. Service Contract

B. Quotation

C. Sales Order

D. Service Order

What needs to be enabled for integrated Checkout for the technician? Note: There are 2 correct answers to this question.

A. Define company setting

B. Configure workflow steps

C. Enable business rule

D. Assign correct CRUD to user group

Which chart types are available in settings to create a report? Note: There are 3 correct answers to this question.

A. Column

B. Line

C. Area

D. Pie

E. Scatter

Which of the following is supported in business rules?

A. Array

B. Heap

C. Linked list

D. Stack

How does SAP Field Service Management ensure reliability and security within the solution? Note: There are 3 correct answers to this question.

A. Encryption of all data stored in the cloud (AES 256bit)

B. Allowance of Two-factor Authentication with password and defined hardware

C. Al-Powered platform to faster customer experience

D. Knowledge base access for customers and employees via Self-Service Portal

E. Automated timeout if the application is NOT actively used for a certain time