Learn, Practice, and Improve with SAP C_OCM_2503 Practice Test Questions

What are some typical symptoms of low user adoption after the go-live of an SAP cloud solution? Note: There are 2 correct answers to this question.

A. Users stick to old processes and apply workarounds wherever possible

B. Users strictly follow the new organizational policies and procedures

C. Users avoid consuming additional, value-adding functionalities

D. Users constantly change the way they interact with the system in their daily work

What is the added value of change agents taking over the task to plan and execute local change management activities?

A. It supports the adherence to the project milestones

B. It fosters an attitude shift among skeptical change agents

C. It helps to scale change management activities

D. It reduces resistance among local managers

Which enablement activities are usually performed during the Prepare phase of an SAP project? Note: There are 2 correct answers to this question.

A. The learning needs analysis for the project team

B. The enablement content development

C. The enablement strategy

D. The learning needs analysis for the business users

What are possible people-related challenges that change management has to address during an SAP cloud implementation? Note: There are 2 correct answers to this question.

A. Users demonstrate a “not-invented-here” attitude towards the new cloud standard and show a lack of buy-in.

B. Users experience stress and frustration because they must unlearn previous habits.

C. Users are resistant to learning the technical skills for adapting the new cloud solution to their individual needs.

D. Users feel underchallenged and bored by additional repetitive tasks they have to take over.

What are characteristics of suitable interview partners for a change assessment? Note: There are 2 correct answers to this question.

A. They should be on an employee level, because they can act as representatives of this large stakeholder group

B. They should have previous experience with change management to provide advice regarding appropriate activities

C. They should already have a good overview of the cloud project, its strategic goals, and the possible impacts

D. They should know the company well to answer questions based on experience of previous changes

What is the added value of a high-level change impact analysis? Note: There are 3 correct answers to this question.

A. It reveals key project risks that can be integrated into the project's risk management at an early stage.

B. It provides an initial systematic overview of the amount and the nature of the upcoming changes.

C. It enables the project manager to identify opponents in highly impacted units and adjust the stakeholder analysis accordingly.

D. It allows the change manager to derive appropriate activities, focusing the resources on key action areas.

E. It delivers input for communication activities, making the implications of the project more tangible.

What are the core elements of SAP's integrated enablement approach? Note: There are 2 correct answers to this question.

A. Enablement execution, covering enablement project management, content development, and delivery

B. Enablement advisory, covering the enablement best practices, coaching, and evaluation

C. Enablement infrastructure, covering the enablement administration, systems, and support

D. Enablement planning, covering the enablement strategy, and the learning needs analysis for the project team and users