Learn, Practice, and Improve with SAP C_OCM_2503 Practice Test Questions

What are typical roles for managing and executing enablement activities in an SAP project? Note: There are 3 correct answers to this question.

A. Enablement administrator for managing the enablement logistics

B. Content developer and trainer for creating and delivering enablement activities

C. Process owner for creating and delivering enablement content

D. Test manager for validating the enablement content

E. Enablement lead for overseeing all enablement activities

In the SAP Activate Explore phase, the project team conducts fit-to-standard workshops to identify gaps between business requirements and the SAP best practice standard. Which change management challenge is typical for this phase?

A. Some project team members have never heard of organizational change management.

B. Some business users do not adopt the new cloud solution.

C. Some managers show resistance towards the cloud standard.

D. Some business departments do not feel well prepared for the go-live.

What are the benefits of a change story for an SAP cloud project? Note: There are 2 correct answers to this question.

A. The change story serves as the basis for all project-related communication assets, ensuring consistent messaging.

B. Elaborating and aligning the change story with the key project stakeholders helps to create a shared understanding of the project.

C. Integrating key opponents into the development of the change story fosters an attitude change and reduces resistance.

D. As the change story is updated on an ongoing basis, it provides important input for refining the change plan.

The project leadership team agreed on the pulse check objectives, focus topics, target groups, and guiding principles. What are the next steps that must be executed to set up a pulse check? Note: There are 2 correct answers to this question.

A. Plan the survey waves for the remaining project duration

B. Involve employee representatives if required due to legal regulations

C. Develop the questions and prepare the questionnaire in a survey platform

D. Inform the steering committee about the time schedule for the pulse check

What is the added value of a change plan? Note: There are 2 correct answers to this question.

A. It allows you to coordinate and monitor the progress of all change management activities.

B. It facilitates the ranking of change management activities according to their importance.

C. It provides important input for updating the overall project plan.

D. It helps to identify required resources for the change management execution and to ensure their availability.

A repeated stakeholder analysis for the management team of an impacted business unit reveals that targeted communication activities for one opponent do not have the desired impact on the opponent’s attitude. What would you recommend as a next activity?

A. Use financial incentives to motivate the opponent to visibly support the project and thus foster the opponent’s buy-in.

B. Invite the opponent to the next steering committee meeting to discuss and challenge their negative perception of the project.

C. Ask the project sponsor to get actively involved in stakeholder engagement activities targeted at the opponent.

D. Provide specific enablement sessions to positively influence the opponent’s attitude.

In the SAP Activate Prepare phase, the cloud project is set up and officially launched. Which change management activities are usually started in this phase? Note: There are 3 correct answers to this question.

A. Develop an initial change plan for the cloud project

B. Identify the key stakeholders and conduct a stakeholder analysis

C. Conduct a detailed change impact analysis

D. Develop and align the change network strategy

E. Facilitate the role mapping process