Learn, Practice, and Improve with SAP C_OCM_2503 Practice Test Questions

What are the key elements of a user adoption strategy for an SAP cloud implementation? Note: There are 2 correct answers to this question.

A. Agreed catalog of strategies to mitigate user adoption risks or issues

B. Defined process for monitoring the selected user adoption indicators

C. Agreed list of appropriate user adoption indicators before and after go-live

D. Identified business stakeholders to be informed about the analysis results

The stakeholder analysis in a cloud project reveals that some individual stakeholders belong to the “supporters” category. Which strategies should you use? Note: There are 2 correct answers to this question.

A. Ask them to exert pressure on the skeptics in their area of responsibility

B. Involve them in project activities to facilitate design decisions

C. Assign them project roles to increase their influence on the success of the project

D. Use their positive attitude to influence others in their area of responsibility

What does change enablement mean in the context of SAP cloud implementations?

A. It refers to all tasks that support the project leadership team to learn how to deal with resistance during the cloud project

B. It refers to all activities that help people to learn and adopt new SAP systems and processes in their working life

C. It refers to all deliverables that support the project team to deliver change management during the cloud implementation

D. It refers to all activities that upskill the impacted business leaders to handle organizational change management in their areas of responsibility

Why is it recommended to prepare an interview guide for conducting change assessment interviews? Note: There are 3 correct answers to this question.

A. It allows for efficient data collection by focusing on quantitative information

B. It ensures that only the listed questions are asked during the interview

C. It provides the structure for the interviews

D. It helps to focus on the relevant key topics

E. It serves as a cheat sheet in case the interviewer needs help

What are success factors for the different dimensions of the change management framework? Note: There are 3 correct answers to this question.

A. Regarding change realization, it is important to actively support the business units in the development of a new operating model.

B. Regarding change strategy, it is important to fulfill the expectations towards change management.

C. Regarding change leadership, it is important to establish stakeholder management as an ongoing activity.

D. Regarding change effectiveness, it is important to use a balanced combination of change effectiveness measures.

E. Regarding change communication, it is important to develop a compelling, comprehensive change story.

Which dimensions are suitable for analyzing individual stakeholders of a cloud implementation in a 2x2 matrix? Note: There are 2 correct answers to this question.

A. Degree of resistance, distinguishing between low and high

B. Attitude towards the project, distinguishing between negative and positive

C. Level of influence on the project success, distinguishing between low and high

D. Extent of expected change impacts, distinguishing between few and many

What is the key benefit of capturing lessons learned towards the end of a cloud implementation?

A. It facilitates the hand-over process of important project activities to the IT organization of the company.

B. It helps to identify ad-hoc activities to foster high and sustainable user adoption after the go-live.

C. It supports the project leadership team to identify the project team members who deserve special appreciation for their good work.

D. It contributes to the organization’s capabilities to successfully handle future business transformations.