Privacy Policy

1. Introduction
Welcome to erpcerts.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services, including our SAP certification practice tests, quizzes, and study materials.

By accessing or using erpcerts.com, you agree to the terms outlined in this policy.

2. Information We Collect

A. Information You Provide:

  • Account Details: Name, email address, username, password, and optionally, your country or certification interests when you register.

  • User Activity: Your responses to practice tests, quiz scores, progress tracking data, and study history.

  • Communications: Information you share when you contact us for support, submit feedback, or communicate with us via email.

B. Information Collected Automatically:

  • Usage Data: Information about your interaction with our website, such as pages visited, time spent on pages, test attempts, click patterns, and device information (e.g., IP address, browser type, operating system).

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance functionality, analyze site traffic, and personalize your experience. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information
We use the information we collect to:

  • Provide, maintain, and improve our services and website features.

  • Create and manage your account, and process your transactions.

  • Personalize your experience by recommending relevant practice tests and tracking your certification progress.

  • Communicate with you regarding service updates, administrative messages, and customer support.

  • Protect the security of our services, prevent fraud, and fulfill our legal obligations.

4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties.

5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy. You may request the deletion of your account and associated data by contacting us using the details in Section 10.

6. Data Security
We implement commercially reasonable security measures designed to protect your information from unauthorized access, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Websites
Our website may contain links to third-party sites, such as SAP's official resources. This Privacy Policy applies only to erpcerts.com. We are not responsible for the content or privacy practices of external websites.

8. Cookies and Similar Technologies
We use different types of cookies:

  • Essential: Required for core site functionality.

  • Performance/Analytics: Help us understand how visitors use our site.

  • Advertising: If utilized, these support targeted advertising efforts.
    You can control cookie settings through your browser, but disabling essential cookies may affect website performance.

9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: support@erpcerts.com